Five Tough Talks
Bianchi, Nicole M. Nobody likes having a tough talk because they don't know how to have them.
Five Tough Talks is your playbook to help identify when it's time to have a conversation, how to prepare ahead of time, what to say in the messy middle, and how to move forward after.
There are five Tough Talks every leader should learn:
How We Work: Create rules, routines, and rhythms for working together
The Ask: Acknowledge you need something
What's Going On?: Exp...