Methods for Mining and Summarizing Text Conversations
Carenini¿¿, Giuseppe / Murray, Gabriel / Ng, Raymond
Due to the Internet Revolution, human conversational data -- in written forms -- are accumulating at a phenomenal rate. At the same time, improvements in speech technology enable many spoken conversations to be transcribed. Individuals and organizations engage in email exchanges, face-to-face meetings, blogging, texting and other social media activities. The advances in natural language processing provide ample opportunities for these "informa...
