The Extra-Mile Manager
Cox, Joseph If you are a manager, you may wonder how your behavior toward your staff affects their productivity and your department's contribution to profit. If so, this book is for you. The author had many loathsome jobs. Apathetic managers aggravated poor work conditions. He was aggrieved enough to spend most of his adult life deciphering the real-world (bottom-line) metrics from bosses' behaviors toward those under their care. The absence of accountabi...