The Pause That Empowers
Dilley, Josiah
Our natural fight-or-flight response is hardwired into our brains and that ancient instinct can turn even minor disagreements into raging fights through a reflexive series of escalating charges and counter-charges. In "The Pause That Empowers, " Dr. Josiah Dilley (former professor of counseling psychology at University of Wisconsin-Madison) illustrates both the patterns of interpersonal conflict and strategies that can be used to defuse and de...