The Schmuck in My Office: How to Deal Effectively with Di...
Foster, Jody / Joy, Michelle / Delaine, Christina
This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker, it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly Everyone has a "schmuck" in their office---a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It's hard to understand why schmucks act the way they do, but one thing is certa...