After–sales Service of Engineering Industrial Assets
González-Prida Díaz, Vicente / Crespo Márquez, Adolfo
This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services. “After–sales Service of Engineering Industrial Assets” c...