The Hotel Industry's Retention Management's Success Facto...
Guerra - Papellero, Eileen L.
This study aims to assess in the hotel industry's retention management of the rank-and-file employees in terms of the demographic profiles and the level of influence and level of importance of the success factors of selected major hotels operating in Abu Dhabi of the United Arab Emirates as assessed by the managers.The descriptive-correlational research was applied. The researcher prepared a structured survey questionnaire. It examines the cur...