Public Sector Outsourcing Contracts
Jensen, Paul H.
Revision with unchanged content. Despite widespread implementation across the industrialised world, public sector outsourcing remains a contentious policy for the simple reason that many outsourcing contracts fail. Critics of outsourcing often argue that the stated efficiency gains are illusory if outsourcing leads to a reduction in the quality of service provision or a reduction in workers' terms and conditions of employment. In this book, we...