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The authors of this book contend that the civil service system, which was devised to create a uniform process for recruiting high-quality workers to government, is no longer uniform or a system. Nor does it help government find and retain the workers it needs to build a government that works. The current civil service system was designed for a government in which federal agencies directly delivered most public services. But over the last gener...

In this new edition of "The Global Public Management Revolution, " Donald F. Kettl charts the basic models of reform that are being employed worldwide.

Over the last two decades, governments around the world have launched ambitious efforts to reform the way they manage their programs. Citizens in nations like Mongolia and Sweden, New Zealand, and the United States have demanded smaller, cheaper, more effective governments. They have also asked for more programs and better services. To resolve this paradox, governments have experimented with scores of ideas to be more productive, to improve pe...

The traditional theory of public administration is based on entrenched notions of hierarchy and authority. However, as the structure of public work has grown less hierarchical, managers have adopted a wide variety of non-authoritarian strategies. This growing gap between theoretical ideas and actual practice poses enormous challenges for front-line leaders struggling to deal with ever-larger expectations and ever-tighter budgets - and for Amer...

This book charts the politics of the next generation of environmental policy: how citizens will sort competing goals and responsibilities, how conflict and collaboration will shape the policy options, and how the nations political institutions will respond.

Argues for a rebirth of the Progressive spirit with a dedication to making government work better. Donald Kettl outlines the problems in today's government, including political pressures, proxy tools, and capacity for management. Government Reclaimed details the strategies, evidence and people necessary to strengthen governmental effectiveness and shut down the gridlock.

This book gives students a realistic, relevant, and well-researched view of public administration in this reader–friendly best seller.

In this timely and compelling book, Kettl demonstrates how the process of governance has fallen out of sync with the problems the government is trying to solve. The author explains how a 21st-century government must function in order to provide real solutions to the issues that face the U.S.

As this country's first MBA president, Bush formed his unique leadership style managing businesses, not government offices. "Team Bush" is the first book to explore these unique methods and tactics he has employed to become one of the nation's most popular commanders in chief in recent history.

Drawing data from crises like FEMA's tragic failure in the aftermath of Hurricane Katrina, he demonstrates the increasingly complex nature of the problems our government must solve and the failings of its current approach. Based on the surprising successes of key officials in crisis situations, Kettl envisions a legion of leaders who run government they way that rocket scientists launch rockets--with strong leadership focused on objectives, he...