A Practical Guide for Behavioural Leadership
Molenkamp, Arjan Eager to find out how to groom employees, grow customer satisfaction while creating great performance?The need for organisations to change is bigger than ever before, with the impact of disruptive technical developments on the competitive landscape, a new generation of employees seeking greater engagement and purpose, and changing customer expectations.Organisations and their leaders have to learn how to respond to these new challenges and opp...