100 Practical Ways to Improve Customer Experience
Newman, Martin / McDonald, Malcolm![100 Practical Ways to Improve Customer Experience](https://support.digitalhusky.com/media/annotations/sorted/348/34824580/CHSBZCOP0334824580.jpg)
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.