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Customer Relationship Management

Smith, Bertram
Customer Relationship Management
Customer relationship management or CRM is a set of practices that enable companies to analyze customer-company interaction with a view to retain customers, increase sales and discover potential customers. CRM strategies involve data analysis on various aspects of a customer's choices, tastes and preferences. It also involves in-depth research on the various points and nature of interaction between customer and company such as websites, teleph...

CHF 181.00

History of Curling - A Concise Essay on this Popular Wint...

Smith, Bertram
History of Curling - A Concise Essay on this Popular Winter Sport Including its History, Principles and Rules
This book contains a classic guide to the game of curling, looking at its history, equipment, different styles and techniques, and much more. Curling is a sport in which players slide stones on a sheet of ice towards a target area which is segmented into four concentric circles. It is related to bowls, boules and shuffleboard. Full of interesting historical information and practical instructions, this volume will appeal to curling enthusiasts ...

CHF 32.50

The Blue Hole

Smith, Bertram
The Blue Hole
Not knowing what to say, he stood before the mysterious centuries-old captor, images of how they'd gotten themselves into this predicament running quickly through his mind. The sweltering, exhausting hike to see the blue hole, the thrill of seeing it for the first time, and the coolness of the water when they had rushed in, splashing and playing a game of hide and seek. Had it only been a few hours? It seemed like days had passed since they'd ...

CHF 24.50

How To Collect Postage Stamps (1907)

Smith, Bertram Tapscott Knight
How To Collect Postage Stamps (1907)
This scarce antiquarian book is a facsimile reprint of the original. Due to its age, it may contain imperfections such as marks, notations, marginalia and flawed pages. Because we believe this work is culturally important, we have made it available as part of our commitment for protecting, preserving, and promoting the world's literature in affordable, high quality, modern editions that are true to the original work.

CHF 30.90

Days Of Discovery (1917)

Smith, Bertram
Days Of Discovery (1917)
This scarce antiquarian book is a facsimile reprint of the original. Due to its age, it may contain imperfections such as marks, notations, marginalia and flawed pages. Because we believe this work is culturally important, we have made it available as part of our commitment for protecting, preserving, and promoting the world's literature in affordable, high quality, modern editions that are true to the original work.

CHF 28.50

Collection And Preparation Of Material For Classes In Ele...

Smith, Bertram Garner
Collection And Preparation Of Material For Classes In Elementary Zoology (1905)
This scarce antiquarian book is a facsimile reprint of the original. Due to its age, it may contain imperfections such as marks, notations, marginalia and flawed pages. Because we believe this work is culturally important, we have made it available as part of our commitment for protecting, preserving, and promoting the world's literature in affordable, high quality, modern editions that are true to the original work.

CHF 36.50

From the Puddle to the Pond

Smith, Bertram
From the Puddle to the Pond
In From the Puddle to the Pond, the author takes the reader on a profoundly personal and revealing journey spanning two countries-his native country, the Bahamas, and the United States of America. This deeply philosophical and spiritual journey is a candid look at everything from love and family to religion and relationships. The reader will undoubtedly find this collection of poems and stories humorous, sobering, and wholly inspirational.

CHF 23.90

The History of Curling - A Concise Essay on this Popular ...

Smith, Bertram
The History of Curling - A Concise Essay on this Popular Winter Sport Including its History, Principles and Rules
This book contains a classic guide to the game of curling, looking at its history, equipment, different styles and techniques, and much more. Curling is a sport in which players slide stones on a sheet of ice towards a target area which is segmented into four concentric circles. It is related to bowls, boules and shuffleboard. Full of interesting historical information and practical instructions, this volume will appeal to curling enthusiasts ...

CHF 28.90