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A Practical Guide to Service Management

Sutherland, Keith D. / Sheets, Lawrence J. "Butch"
A Practical Guide to Service Management
Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features:A complete, pragmatic guide on service management from industry experts Learn industry best practices and proven strategies to establish and improve a service management capability Get hands on with implementing and maintaining a service management capability Purchase of the print or Kindle book includes a fr...

CHF 117.00

Sans Peur

Sutherland, S. J.
Sans Peur
A collection of thoughts, drabbles and the occasional poem from a very unqualified poet. Happy reading, friends.

CHF 18.50

A Treatise on the Law of Damages: Embracing an Elementary...

Sutherland, J. G.
A Treatise on the Law of Damages: Embracing an Elementary Exposition of the Law and Also Its Application to Particular Subjects of Contract and Tort
This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work.This w...

CHF 67.00

Transforming Conservation

Sutherland, William J.
Transforming Conservation
There are severe problems with the decision-making processes currently widely used, leading to ineffective use of evidence, faulty decisions, wasting of resources and the erosion of public and political support. In this book an international team of experts provide solutions. The transformation suggested includes rethinking how evidence is assessed, combined, communicated and used in decision-making, using effective methods when asking expe...

CHF 155.00

Transforming Conservation

Sutherland, William J.
Transforming Conservation
There are severe problems with the decision-making processes currently widely used, leading to ineffective use of evidence, faulty decisions, wasting of resources and the erosion of public and political support. In this book an international team of experts provide solutions. The transformation suggested includes rethinking how evidence is assessed, combined, communicated and used in decision-making, using effective methods when asking expe...

CHF 142.00