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A typical day for most training professionals probably feels more like emergency room triage than a orderly process of designing and developing learning interventions. This book covers this reality and offers remedies for the real training challenges and situations most training professionals face every day.

In her new book, How Did I Not See This Coming? A Manager's Guide to Avoiding Total Disaster, Katy Tynan unlocks the truths about management, showing that first-time managers are basically on a journey without a map. Tynan tells the fictional story of Julie, a onetime star producer, to illustrate how a new manager can successfully make the shift from a role without leadership responsibilities to one with them. Along the way, Tynan offers the f...

Management authorities David Grebow and Stephen J. Gill share what happens when managers empower and inspire people to seek out learning at a moment's notice. They capture this turning point as managers transition from a "command and control" position to become advocates of communication and collaboration.

In Unstoppable You: Adopt the New Learning 4.0 Mindset and Change Your Life, visionary teacher and lifelong learner Pat McLagan shares her method for keeping learning powers sharp, ensuring that we can continuously advance and adapt in a nonstop world. Discover her seven practices for effective lifelong learning—from hearing and heeding calls to learn, to taking steps to translate new skills into action.

Sales enablement expert Mark Donnolo blends his years of experience with expert interviews and stories to show you how planning can reliably drive revenue. His five-point framework will prepare you to address the arguments you're certain to hear against account planning, such as lack of commitment, ownership, and time.

In Own Any Occasion: Mastering the Art of Speaking and Presenting, renowned speaker and educator Erik Palmer taps into his vast experience to simplify the process of extraordinary speaking. Palmer offers a tried-and-true approach and shows how to craft the perfect message, then captivate audiences with exceptional delivery.

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How do I position a talent development business for lasting success?" is a question Stephen L. Cohen fields regularly. In his practice, he hears it posed countless times in countless ways by independent consultants, corporate executives, and training suppliers alike. Cohen fills The Complete Guide to Building and Growing a Talent Development Firm with answers.

Bridges the gap between instructional design and game design. Experts Sharon Boller and Karl Kapp share real examples of in-person and online games, and offer an online game for you to try as you read. They walk you through evaluating entertainment and learning games, so you can apply the best to your own designs.

Lies About Learning is a frank and entertaining look at where myth and reality diverge in the multi-billion-dollar workplace learning industry. Written by 12 high-level executives from a wide range of industries, Lies About Learning offers a rare insight into the business of organizational learning. From e-learning, to learning management, to leadership programs, to research and the value of consultants, this book exposes the most prevalent my...

Career Contentment - Don't Settle for Anything Less! shows you how a shift in your own attitude can attract not just the right job for your background and/or work history, but also attract work that will be meaningful to you as well. The premise is deceptively simple: meaningful work is available to anyone willing to adopt the right mindset and attitude.

Amazing Benefits, Unique Risks A stellar mentor can change the trajectory of a career. And an enduring mentoring program can become an organization¿s most powerful talent development tool. But fixing a ¿broken¿ mentoring program or developing a new program from scratch requires a unique process, not a standard training methodology. Over the course of her career, seasoned program development specialist Jenn Labin has encountered dozens of mento...

Provides a framework of how to measure ROI in sales training and discusses the principles behind The Phillips ROI Methodology. The second half of the book delivers a broad array of case studies from many different disciplines from all over the world. These case studies will be ideal for anyone involved in the design, development, implementation, facilitation, or support of sales training and development programmes.

Most books start with the tools and techniques of needs assessment and assume that implementation will naturally bring success. This is not the case. This book begins with the concepts of front-end alignment, followed by the tools needed for positive, predictable, and measurable results. It does not deal with specific data collection methodology or approaches, rather it deals with the framework and alignment that will make such methodologies a...

Day-in, day-out, managers and supervisors face a myriad of personalities in the workplace. Managing these individual characters can sometimes drive even the calmest boss into a frenzy. This is a humorous, yet practical and effective book on how to deal with all those seemingly 'incompetent' people on your staff. Step-by-step, Gabriel Ginebra guides you through the 'Fougi Model' to diagnose inefficiencies and shows how to discern and improve pe...

To create a winning culture, you must form a coherent team that is alive, awake, attuned, and committed. In any organisation, there are key players—individuals who set the tone and the culture. Effective Management offers tips for them to become the instruments of change. The keys in this book will help managers support teams of people who rise to the occasion, solve problems proactively, and take advantage of positive opportunities.

Provides practical guidelines for the classical approach to test development - specifically for certification and credentialing. Most of the existing high quality books on the topic of criterion-referenced test (CRT) development are written for professional statisticians and psychometricians. This book serves as an accessible resource on test development that does not require any technical background or expertise.

Managers have a lot to handle. Many responsibilities involve working with people and require excellent communication skills. Drawn from seasoned managers, these tools will improve any manager's day-to-day interactions. Learn to be proactive instead of reactive, and turn all managerial duties into experiences that work best for everyone involved.

Distils the advice of more than 100 respected leaders into eight practises that will help you connect and inspire others to achieve high performance. She takes the words of heavyweights such as Warren Bennis, Stephen Covey, Marshall Goldsmith, and Margaret Wheatley, and presents their insights on what works and what doesn't. Each chapter concludes with a practical application section that details ways to integrate the concepts into workshops a...

The best facilitation techniques harness the unique strengths of individual instructors, while incorporating what the learners need to succeed. The Teach With Style methodology is a dynamic model built around four "instructor styles”, each supported by strategies and tactics that you can use in the classroom. This book will help you improve your facilitation techniques and skills while enhancing your natural strengths.