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All the review and practice you need to excel on the updated TEAS, in one money-saving package--updated for the latest examThe Test of Essential Academic Skills (TEAS) is required for admission to many nursing schools, and scoring well is essential for entrance to the top programs. With McGraw Hill TEAS 2-Book Value Pack, Fourth Edition, you get a score-boosting, dollar-saving combo that includes TEAS Review, Fourth Edition and 5 TEAS Practice...

Everything you need to master first-year English language essentials-clear explanations, tons of practice exercises, and NEW audio to improve your speaking and listening skillsThe most effective way to learn any new language is to practice, practice, and practice some more-and no other workbooks put as much emphasis on this as the Practice Makes Perfect series. In Practice Makes Perfect: Basic English, you'll find all the practice you need, pr...

Today's most sought-after "customer service sleuth" and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do This? Micah Solomon-who has worked with brands from Auberge Resorts to Audi of America, from Cleveland Clinic to the NFL Players Association-share...

Essential review and practice for the HESI A2 exam-revised and updated, with 400+ review questions and a full-length practice testPassing the HESI A2 exam is required for admission to many nursing schools-and scoring well is essential when you're applying to the top programs. This book offers complete coverage of the three core sections of the exam and all the review and practice you need to feel fully confident on test day.Revised and updated...

Build a business with relationships at the center, and you will seize the competitive edge in today's volatile job/or talent marketPeople are quitting their jobs in droves, then coming back. Employees are demanding flexibility, while some leaders insist they return to the physical office. Remote work is incredibly convenient but complicated. The job market is always in flux, but one thing is for sure: the last few years have presented the grea...

The most important reference to Six Sigmäfully updated for the latest advancesThis thoroughly revised, industry-standard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest lean and change management principles and methods.The Si...

Comprehensive, state-of-the-art coverage of every important simulation techniqueThis fully-revised book has the most comprehensive and up-to-date coverage of all aspects of a simulation study. Equally well suited for use in university courses, simulation practice, and self-study, the book offers clear and intuitive explanations as well as 300 figures, 218 examples, and 217 problems. You will get detailed discussions on modeling and simulation,...

A complete revision of the industry-standard book on materials requirements standards for manufacturingThis fully revised and updated edition of the landmark work on material requirements planning (MRP) focuses on the new rules required to effectively support a manufacturing operation using MRP systems in the twenty-first century. You will get all-new coverage of demand-driven material requirements planning (DDMRP) along with complete implemen...

The impact and effect of Psychology principles in coaching and coaching leadership has not always been considered. This book focuses upon a coaching approach to leading teams and the challenges therein. It explores and analyses the root cause of these challenges as drawn from interviews across multiple sectors (banking, education, engineering and technology, military), enabling interpretation and understanding through established ideas from co...

This book provides an overview of the development of SEND, connecting the work of earlier educational thinkers with the challenges and identities of teachers today. The chapters explore the movement away from separate educational systems to create a truly integrated education system to represent all children and young people's needs and voices. By highlighting how the English education system is currently undervalued this book encourages new i...

This up-to-date study bundle contains two books and a digital quick review guide to use in preparation for the CISM exam Take the 2022 version of ISACA's challenging Certified Information Security Manager exam with confidence using this comprehensive self-study collection. Comprised of CISM All-in-One Exam Guide, Second Edition and CISM Practice Exams, Second Edition, plus bonus digital content, this bundle contains 100% coverage of every top...

Based on the authors' own varied and extensive experiences as practitioners, this clear, practical guide shows therapists and trainees how feedback can best be used to inform treatment decisions and, ultimately, improve patient outcomes. Key features include: .An up-to-date analysis of the current evidence base about the effectiveness of progress feedback .Assessment of the advantages and disadvantages of the common feedback system .Tips for...

Updated to reflect the current exam, this popular AP test prep offers a wealth of study materials, pro tips, and practice tests.Year after year, AP students choose "5 Steps to a 5" series because it's relevant, accurate, and comprehensive. It explains the tough stuff, offers tons of practice and explanations, and helps you set up a personalized plan to make the most efficient use of your study time. 5 Steps to a 5: AP French is more than a rev...

An extraordinary case study of a home healthcare business turnaround delivers actionable strategies for driving profit and growth in your organizationWhen Paul Kusserow began working as a consultant for Amedisys, the company was on the brink of collapse. Its stock had fallen to under $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, the company dramatica...

Gain the grammar skills you need to communicate more confidently in French!Developing a good grasp of grammar is key to mastering any foreign language, and in this bestselling French language review and practice book, you'll find all the clear explanations and practice you need to make progress at the advanced beginner and intermediate levels.The Ultimate French Review and Practice, Premium Fifth Edition is updated to offer an enhanced compreh...

Gain the grammar skills you need to communicate more confidently in Spanish!Developing a good grasp of grammar is key to mastering any foreign language, and in this bestselling Spanish language review and practice book, you'll find all the clear explanations and practice you need to make progress at the advanced beginner and intermediate levels.The Ultimate Spanish Review and Practice, Premium Fifth Edition is updated to offer an enhanced comp...

AP Teachers' #1 Choice!Ready to succeed in your AP course and ace your exam? Our 5 Steps to a 5 guides explain the tough stuff, offer tons of practice and explanations, and help you make the most efficient use of your study time. 5 Steps to a 5: AP World History Modern Elite Student Edition is more than a review guide, it's a system that has helped thousands of students walk into test day feeling prepared and confident.Everything You Need for ...

AP Teachers' #1 Choice!Ready to succeed in your AP course and ace your exam? Our 5 Steps to a 5 guides explain the tough stuff, offer tons of practice and explanations, and help you make the most efficient use of your study time. 5 Steps to a 5: AP Psychology 2024 Elite Edition is more than a review guide, it's a system that has helped thousands of students walk into test day feeling prepared and confident.Everything You Need for a 5:3 full-le...

AP Teachers' #1 Choice!Ready to succeed in your AP course and ace your exam? Our 5 Steps to a 5 guides explain the tough stuff, offer tons of practice and explanations, and help you make the most efficient use of your study time. 5 Steps to a 5: AP Calculus BC is more than a review guide, it's a system that has helped thousands of students walk into test day feeling prepared and confident.Everything You Need for a 5:3 full-length practice test...

AP Teachers' #1 Choice!Ready to succeed in your AP course and ace your exam? Our 5 Steps to a 5 guides explain the tough stuff, offer tons of practice and explanations, and help you make the most efficient use of your study time. 5 Steps to a 5: AP Chemistry 2024 Elite Student Edition is more than a review guide, it's a system that has helped thousands of students walk into test day feeling prepared and confident.Everything You Need for a 5:3 ...