DIY Mediation
Reid, Marc If every HR professional were to read this book and apply what they learnt I'd be out of a job - and I'd be happy. Why? Because workplace conflict would no longer be damaging businesses or harming people." This was the motivation for Marc, a professional mediator, in writing this book - to create a practical conflict resolution toolkit for HR. DIY Mediation gives you the necessary skills and framework to use a mediation style approach to nip l...