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Inhaltsangabe:Einleitung: Seit langem ist bekannt, dass sich die Kernleistungen der Unternehmen mehr und mehr ähneln und sich daher Schlüssel zum Erfolg in der Aufwertung der Kernleistungen durch begleitende und unterstützende Serviceleistungen liegt. Das von den Herstellern angebotene Kernprodukt, unabhängig davon, ob es sich um einfache Komponenten, Systeme oder gar komplexe Maschinen handelt, läßt sich immer schwieriger von dem der Konkurr...

Inhaltsangabe:Einleitung: Der historische Verlauf von Arbeitszeitmodellen und die damit verbundene Veränderung der Arbeitszeit fordern, bedingt durch die sich ändernden Marktanforderungen, Kundenwünsche und die rasche Entwicklung von Informations- und Kommunikationstechnologien ein flexibles Denken der Unternehmensleitungen. Es zeigt sich, dass der stetige Wandel am Markt ein Umdenken bezüglich der vorherrschenden Arbeitszeitmodellen erfordert...

Wir alle leben und arbeiten im Dienstleistungs- und Servicezeitaltera. Seine Besonderheiten bestimmen, welche Fähigkeiten Sie besitzen müssen, um erfolgreich zu sein. Was Sie benötigen, ist eine spezielle Art von Kompetenz: persönliche Dienstleistungskultur! Der Nutzen dieser Fähigkeit für Sie selbst ist enorm. Sie macht Sie zu einem beeindruckenden Profi in der Kommunikation und Zusammenarbeit. Sie ermöglicht es Ihnen, das Vertrauen, die Zufr...

Der Einsatz von Software-Agenten zur Koordination wirtschaftlicher Prozesse und auf elektronischen Marktplätzen ist Kernthema dieses Buches. Dabei werden Potenziale und Chancen, Anwendungen und Prototypen, aber auch Herausforderungen, Grenzen und Risiken der Agententechnologie für den Einsatz aufgezeigt. Theoretische Grundlagen und Beispiele aus Projekten und deren Konzepte dienen als Basis für die Realisierung eines eigenen agentenbasierten M...

Vorwort > Hexenwahn und Hexenverfolgung > Der Prozess gegen Giertgen Thelen aus Freilingen im Hause Arenberg > Hexenprozesse im Herzogtum Arenberg > Gierdt aus Frohngau vor dem Hochgericht in Blankenheim > Pfarrer Matthias Hennes aus Wiesbaum vor dem geistlichen und weltlichen Gericht > Hexenprozesse in der Eifel > Der Hexenhammer, Anstiftung und Anleitung zur Hexenverfolgung > Pest und Cholera brachten Not und Tod > Die Landskroner Pestregel ...

This book challenges current thinking on memory by examining the complex ways in which the social inheritance of the Nazi Holocaust is gendered. It considers how the past is handed down in the US, Poland and Britain through historiography, autobiographies, documentary and feature films, memorial sites and museums. It explores the configuration of socially inherited memories about the Holocaust in young people of different cultural backgrounds....

The Glot International State-of-the-Article books constitute the ideal solution for every-one who wants to have a good idea of what the others are doing but does not have time to follow the developments in all other parts of the field on a day to day basis. All articles were previously published in Glot International and have been revised and updated, and special attention was given to the extensive bibliography, which constitutes an important...

Ido Oren challenges American political science's definition of itself as an objective science attached to democracy. The material Oren unearthed in his research into the discipline's ideological nature may discomfit many: Woodrow Wilson's admiration...

How many times have readers thought of ideas, only to see them on retail shelves several years later? "Witty Inventions" helps every reader to perceive the constant shower of new innovations and solutions, showing how to profit from them. (Legal Reference)

Explores the relation between the precolonial and colonial past to the postcolonial present in the Democratic Republic of Vietnam.

Thorough coverage of rice, from cultivar development to marketing Rice: Evolution, History, Production, and Technology, the third book in the Wiley Series in Crop Science, provides unique, single-source coverage of rice, from cultivar development techniques and soil characteristics to harvesting, storage, and germplasm resources. Rice covers the plant's origins and history, physiology and genetics, production and production hazards, harvesting...

A history of the Baltimore Fire Dept., as well as pictures of the different fire stations, stories and many photos.

Keine Beschreibung.

What is a tenor? This book is your complete guide to the world of the tenor and the range of human voices that it encompasses. It describes the role and its many varieties, terms and traditions, and provides a comprehensive biographical encyclopaedia and performing and recording history of the notable tenors of the past and present. An invaluable and highly informative reference for the student of vocal music and an interesting combination of ...

A history of the Baltimore Fire Dept., as well as pictures of the different fire stations, stories and many photos.

Keine Beschreibung.

Everything about what it means to be a warrior can be found within the pages of this book, and it s just as relevant today as the day it was written. Words like sacrifice, integrity, and honor are more then just words to us, they are a mantra that sends shivers down our spines. It is this spirit of heart and calling that makes some rush to enlist during times of trouble while others burn draft cards and run for the border.

The most romantic city in the world sets the stage for Barbara Taylor Bradford's dazzling new novel, a spellbinding story of four remarkable women--each at a turning point in her life, each about to be changed forever by....Three Weeks in ParisIn Paris, four young women once shared the time of their lives. Now, seven years after they left the prestigious Anya Sedgwick School of Decorative Arts, they are coming back for the eighty-fifth birthda...

Michael A. Stackpole, New York Times bestselling author and master of epic fantasy, continues his unforgettable chronicle of a world divided by war, betrayal, desire, and two rival magicks. . . . As her merciless armies sweep from the north, the tyrant Chytrine pursues her quest to become empress of the world in a brutal campaign of unspeakable bloodshed and unholy sorcery. While cities and kingdoms topple, her agents, both living and dead, se...

From the bestselling author of Potatoes Not Prozac-this is the first diet plan specifically designed for people who are sugar sensitive.If you've tried every diet under the sun only to watch your weight boomerang, take heart. You may have been born with a biochemistry that makes you more vulnerable to becoming addicted to sugar. The first weight-loss program of its kind, Your Last Diet! pinpoints what you can do to heal your sugar sensitivity ...