Change Management in Cities
Endres, John Since the 1990s, communism has fallen, apartheid has been dismantled, and technological innovation has transformed the world.
How have cities dealt with the impact of these and other changes?
John Endres interviewed city managers, consultants, councillors and staff from cities in South Africa, New Zealand, the United States and Germany to find out. In eight well-structured case studies, he describes successes and failures, obstacles and so...