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A service is a client/provider interaction that creates and captures value for both participants. We use service in several aspects of our lives including business, government, education, health care, and religion. But what, exactly, are the best practices, principles, and theories of service? The actual study of service science is a relatively new field, but one that can open the door to a better understanding of this essential part of our li...

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In this story we go with Darin Mobley in his search for enlightenment and truth. Native AmericanÕs Ris Martusku and John Boyd formed ÔThe WayÕ foundation with the mission to teach love and to help people realize the essential unity in all religions. They were drawn to this purpose after reading ÔThe Holy ScienceÕ by Swami Sri Yukteswar. Travel through and around the Native American Godzilla mountains (a made up name to protect the innocent). V...

This practical guide to some of the simplest yet most profound spiritual development exercises taught by Dr. Sha presents Sha's instruction on how to allow the inner essence of the soul to express itself through bodies, voices, and in communication with others.

An inside account of the Hell's Angels, told by one of its most notorious leaders.

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Now in its second edition, this work guides readers through the various microbiological methods listed in the compendia with easy-to-follow diagrams and approaches to validations of such test methodologies.

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The author provides a perspective on patient care from outside the healthcare industry and culture. Challenging perceptions about Root Cause Analysis (RCA), it provides a new approach that includes tools such as Basic Failure Modes and Effects Analysis (FMEA) which help quantify and prioritize events which deserve the attention of true RCA.

Introducing engineering students to numerical analysis and computing, this book covers a range of topics suitable for the first three years of a four year undergraduate engineering degree. The teaching of computing to engineers is hampered by the lack of suitable problems for the students to tackle, so much effort has gone into making the problems in this book realistic and relevant, while at the same time solvable for undergraduates. Taking a...

Using the tools of economics, this book analyses how religion affects decisions and outcomes in a range of areas, including education, employment, family size, entry into cohabitation and formal marriage, the choice of spouse and divorce. It contains data that illustrates how the religious and secular realms of people's lives are intertwined.

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Examines Charles Dickens' weekly family magazine "Household Words" in order to develop a picture of how the journal negotiated, asserted and simultaneously deconstructed Englishness as a unified (and sometimes unifying) mode of expression.