Stick Around
Griffiths, Guy Member retention is a massive problem in the gym industry, despite advances in technology and new exercise trends. Many clubs have 50% of members leave within a year of joining.Guy Griffiths aims to positively affect the health and fitness of more people each year. His work with systems and people has helped many clubs to get their members to stick around.The book sets out three cornerstones of good retention, people, communication and systems...