Shared services centers synergy and performance
Wandera, Michelle Since 2006, a high number of multinational corporations (MNCs) have established shared services centers (SSC). Although the trend began in the private sector, the public sector has also rapidly set up the centers. With the modern economic climate and the high competition, both public and private organizations have no choice but to examine and improve the present business models for operational efficiency. The organizations may realize that whe...