This book reflects the desire to awaken leaders to what is necessary to unlock the unlimited potential and possibilities for healthcare organizations through the synchronization of strategy, culture, people, and processes.


An Awakened Organization provides clear and consistent direction, builds a strategy-supportive culture, staffs it with high-performing people, and multiplies the efforts through continuous process improvement. The awakened organization is filled with people who are optimistic, passionate, energized, results-oriented, compassionate, and engaged by a powerful culture that elicits the very best in others.