Business Coaching in Easy Steps" helps managers fulfill their first responsibility: to get the very best performance from their staff. Although getting the most out of each employee clearly translates into a higher-performing business, most managers spend too much time directing and too little time motivating those that work for them. Regular, one-on-one coaching can change that, letting managers truly understand and motivate their staff. This book provides a simple yet comprehensive approach to workplace coaching and development with an easy, step-by-step process. In addition to instructions on business coaching, this book also explains many of the supporting skills, such as questioning, listening, and goal setting, all of which are both coaching essentials and extremely useful for any manager.