Travel Agents: Do you love when new internet leads drop in the box or do you shrug? Are customers using your online contact forms because they really need your help or are they time-wasters? Chief Motivation Officer Stuart will show you exactly how to transform these mysterious inbox leads into healthy new business. You'll learn how to stop 'e-shoppers' in their tracks and transform them into clients. The sound of new leads dropping into your inbox will be music to your ears! Written by Stuart Lloyd Cohen, based on his powerful and popular professional development workshop. Edited by Richard Kreitner.