Heidi Adams has worked with Callahan James for over three years. Three years of Callahan competing with her over who has the fastest call times in the technical support office, and Heidi is determined to beat him. Callahan doesn't like losing, and he decides to up his game and beat Heidi once and for all. When the competition gets more intense and personal, Heidi and Callahan realize maybe it isn't the competition that matters most.