Rebecca was just an ordinary girl, but what does it take to send someone ordinary over the edge? Working in a call centre might be the start of it, or could it be the end? Starting out at a new job in a call centre, Rebecca has to go through all the palaver of training and getting to know new people, only things don't go as planned and she ends up hating her job more than she hated her life. Drinking starts to be a large part in her life as slowly she delves deeper and deeper into the world of an alcoholic. Meanwhile, there is a killer on the loose, wreaking havoc and mutilating bodies faster than the police can keep track of, each time in a new and more inventive way. The killer dubbed as The Silence Killer continues to evade police radar, but will he/she ever be caught? Will Rebecca's life spiral out of control just as she starts her new career? Will The Silence killer come for her too?