This is the story of a new young leader, Carlos Lopez, who gets promoted to supervise his peers. He gets conflicting advice from his boss about how to take charge, and it backfires. Confused, Carlos seeks out the best leader he's ever known, Coach Jack Dempsey. The two agree to meet regularly to talk about leadership at a local restaurant. The Coach teaches Carlos about how to lead, while Carlos and the Coach learn about each other's secret, sad, but ultimately formative pasts. Finally, the Coach teaches Carlos about the Trust Triangle—the critical key to leadership.