Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them.Developed as a result of 15 years of research and practice.Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more.More than 300, 000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.
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ISBN | 9781916444607 |
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Sprache | eng |
Cover | Kartonierter Einband (Kt) |
Verlag | Silver Beach |
Jahr | 20181005 |
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